Tracking Hours with Via

What are Peak and Off Peak Via Blue Hours?
VIA BLUE MORNING PEAK HOURS
7:30 – 9:30 am

VIA BLUE EVENING PEAK HOURS
5:00 – 8:00 pm

VIA BLUE OFF PEAK HOURS
All Non-Peak Hours

Start
You are on the clock when you reach your first Terminal and tap “I’m Here” or you are assigned your first ride when you enter the Via service zone.

Remember: your GPS must match the Terminal Location in order to actually begin recording hours.

Take Breaks
Please take a break! We encourage you to take breaks whenever you need to, so you can be alert & safe while on the road. To do so, tap “Take Break” in the ViaPartner App. Please note that breaks are unpaid.

*TLC guidelines prohibit driving for more than 12 continuous hours. Stay safe & rest up!

End
Your hours end when you press End Shift (or are scheduled to End Shift).